Cancellation & Refund Policy

Enough! Health Wellness — Subscription Services

Last Updated: June 2026

Enough! Health Wellness is a brand of Open Enrollment, Inc. Telehealth services are provided by OpenLoop Healthcare Partners, PC and its affiliated medical groups.

Subscription Services

Your membership in the Enough! Health Wellness subscription program (“Subscription Service”), including your ability to access the services, begins when you complete the intake form, at which time you will be charged for the first month of the Subscription Services.
The Subscription Services include access to licensed clinicians, medications where appropriate, and online support.
If you are disqualified by our medical provider for any medical reason, you will receive a full refund.
There is no guarantee of results or effectiveness due to your participation in the Subscription Services.

Cancellation Policy

You may cancel your Subscription Service at any time for any reason. To cancel, contact Enough! Health Wellness customer service or use the process outlined in your online account.
We require your cancellation request at least 72 hours prior to your billing date. If this notice is not met, your subscription will be charged on the next billing date, and the cancellation will take effect on the subsequent billing date.
After cancellation, you will continue to receive the Subscription Services through the end of your billing cycle.
See the Refund Policy below to determine if you are eligible for a refund.

Refund Policy

If your Subscription Service is cancelled due to disqualification by our medical provider, you will be issued a refund for the remainder of your Subscription Service charges following the disqualification.
Other than cancellation due to medical disqualification, IN NO EVENT SHALL YOU BE ISSUED A REFUND UPON CANCELLATION OF THE SUBSCRIPTION SERVICES.
Federal law generally prohibits the return of prescription medications to pharmacies for refund or reuse once they have been ordered for a patient, in order to protect public health and safety. If approved, refunds will only be issued for your most recent billing cycle and will not be issued for past billing cycles.
Damaged or incorrect items: Please inspect your medication immediately upon receipt. If it appears damaged or incorrect, contact customer service immediately. Damaged items may be replaced by the pharmacy upon receipt of evidence of damage; incorrect medications will be replaced by the pharmacy.

Subscription Services FAQs

What is included in my Subscription Services price?

A single price for the subscription, which may include consultations (live and via electronic form submission) with a licensed clinician, medications fulfilled through a pharmacy, lab services, care support, a patient support line, and other services to support your health journey. Services, labs, and medications covered may vary.

What if my clinician determines I am no longer eligible?

Your subscription will be canceled and a refund may be issued. Contact customer service at (816) 668-1975 or support@enoughhealthwellness.com.

Where can I find the full Terms of Use?

Unless otherwise stated, the Enough! Health Wellness Terms of Use govern this policy. You remain responsible for all fees for services and healthcare services rendered; this policy governs Subscription Services fees only.

Questions about your subscription?